How a Fleet Management Platform Works

One of the main challenges for rental and shared mobility operators is effectively managing daily activities and protecting their assets while ensuring a seamless and quick experience for customers.

To meet the needs of industry operators, we have created a flexible and scalable vehicle sharing solution that, through a rental management dashboard and business process automation, provides the right tools to increase work efficiency, improve user services, and support business expansion.

Get a Comprehensive Solution for Vehicle Rental and Fleet Management

Real-Time Vehicle Monitoring

Our multi-vehicle system allows you to efficiently and effortlessly manage all types of vehicles - cars, electric mopeds, mopeds, and bicycles. You can remotely control fleet vehicles: if a vehicle moves outside the designated area, the system activates GPS tracking, and both the customer and operator receive an alert.

You can set various types of advanced rental geofencing: choose allowed travel zones, limit zones, bonus zones, and rental closure zones with surcharges. You can view heat maps and analytical data to help you reach more users and have secure access with different roles and limitations for your team.

Enhance Your Fleet with Automation

Our system will help you set up fleet management to maximize efficiency and allow more time for other activities.

Thanks to automated processes, you can be sure that nothing will be overlooked and that operations will continue smoothly.

Manage Fleet Maintenance Activities

Regular maintenance of electric vehicles is essential to ensure they are in optimal condition for use. Maintenance, tire replacement, battery replacement, and washing should be included in the basic operational plan. When dealing with large fleets, it can be challenging to monitor vehicle conditions, but with some planning and organization, you can easily manage:

 

  • Zone definition and rental geofencing
  • Remote vehicle control - commands, lock/unlock, statuses, notes, errors
  • Fleet rebalancing suggestions
  • Charging station management
  • Real-time vehicle data and location with GPS tracking
  • Dedicated alarms
  • Multi-vehicle and hardware agnostic
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Manage All Aspects of Your Business in a Single Dashboard

A comprehensive solution for business process automation

An easy-to-use control system that collects all data from each ride and each customer. Manage operations from a single dashboard, monitor results, and quickly and easily modify operational aspects.

Do you have a large team? No problem, the system supports role management, allowing you to choose the sections to display and the information for each team member.

All the Data You Need at Your Fingertips

Fleet, customers, their trips. Invoices, payments, top-ups, and penalties.

Rate settings and geofences, vehicle models, and refueling rules.

Photos of cars and mopeds, operational map, trip tracks, and important events: all this information is always at hand and easily understandable thanks to well-designed navigation.

Stay Updated on What Happens in Your Company

Our real-time data, alarms, and notifications system will keep you informed regardless of fleet size. Alarm management allows you to monitor if a customer leaves a car open for too long or if someone drives a moped where they shouldn't.

Master the Chaos

In vehicle sharing, thousands of vehicles can be rented five to ten times a day by completely different people in various parts of the city or even the world. And this happens continuously, 24 hours a day, 7 days a week. Transforming this chaos into a true commercial empire is only possible with the help of a proven, reliable, and mature IT solution.

  • Detailed tracking of routes
  • User details, rentals, and payment flows
  • Ride management
  • Customer management
  • Pricing management
  • User onboarding process
  • Dashboard access from desktop and mobile
  • Secure access and role-based profiling
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Ensure Optimization of Road and Maintenance Activities with a Fleet Management App Specific for the Operations Team

Efficiently Manage Your Field Team

Even your technicians need an app to work in the field. And it must be convenient and fast. Operators have everything they need on their mobile devices. The map shows not only the cars available for rental but also those that have been deactivated for various reasons.
Using the app, technicians can open, close, lock, unlock, hide the vehicle from customers, or make it available again. They can also see the list of tasks assigned to them.

Configurable Permissions

You can always limit technical permissions and show the team only relevant cars. This can be useful for franchise owners who need to limit access to teams from different affiliates.

Problem Reporting

Vehicle health status is important: make it easy for your team to report any issues with vehicles in a few clicks. The bulk update feature allows you to change the status and modify many vehicles, saving a significant amount of time.
Map markers help the operator understand what needs to be done with the vehicle: rental status, fuel and battery level, scheduled maintenance, or damage. Photos can be taken to demonstrate the car's condition. A technician can book multiple vehicles needing assistance and use them to move between different service locations.

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  • Vehicle tracking for charging, rebalancing, and maintenance
  • Bulk grouping and status change
  • Vehicle maintenance features
  • Notes and tasks associated with vehicles
  • Cascade task distribution
  • Vehicle repositioning rules - zones, number, movements
  • Automated activities
  • Operational flow settings
  • Easy navigation and route within the app

Our application for using shared vehicles is one of a kind, offering unparalleled flexibility and customization capabilities.

Provide an exceptional experience to your customers with an app tailored to your brand identity. Native iOS and Android mobile applications, customized and easy to use, with impactful interfaces and user experiences, to achieve a higher number of satisfied users. Usable with different types of vehicles and combinations of vehicles, and unlimited geographical areas.

Additionally, our app is available in multiple languages, allowing you to easily adapt the text or captions as needed. With our app, the possibilities are truly endless!

Easy and Suitable for Municipal or Corporate Mobility Sharing Services

The B2-RIDE user app features a fully customizable map, indicators, and vehicle cards that provide detailed information about the model, fuel/charge level, and more. Provide your private or business users with a clear and comprehensive view of the rental, regardless of duration, through zones where rides are allowed, bonus zones, and zones with additional costs.

Moreover, our advanced billing system will keep track of all transactions, and customers can pay for rentals by the minute, day, week, or even month. With our app, driving has never been easier!

User Support for Vehicle Rentals

The app allows users to easily connect with customer service, whether they prefer direct chat, voice call, messaging service, or email. Thanks to this personalized experience, customers can receive quick and reliable assistance without ever leaving the app. Encourage customers to take photos before and after the rental to keep track of the vehicle's condition!

This feature will help you monitor the condition of the vehicles and ensure that users park responsibly, actively contributing to the service.

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  • Intuitive Interface for Immediate Rentals
  • Digital payments
  • Subscriptions and passes
  • Trip and transaction reports
  • Private and business profiles for corporate sharing
  • Integrated customer support - online chat, toll-free number, AI-based voice assistant/chatbot integrated with the knowledge base
  • Identity and driver's license verification
  • Multilingual rental application
  • Customizable UX/UI and specific onboarding flows
  • Definition and development of specific features
  • Add-ons (e.g., insurance)
  • Flexible and Customizable

Define digital payment methods and rates for your shared vehicle fleet

Payment per ride or wallet top-up

Set up the system as you prefer: ask users to pre-fill their in-app wallet and earn bonuses, activate automatic balance top-ups, or charge a fare for the ride after its completion.

Sharing Rate Management

Set pricing as you prefer based on many parameters, such as time-based pricing, distance-based pricing, flat rate, price when the ride is paused, dynamic pricing, and more. You can easily set and modify prices to optimize operations and quickly and securely get money into your account.

Dynamic Pricing

Enable dynamic pricing to optimize revenue. This feature increases or decreases the ride price based on the time of day or specific zone, balancing the business aspects.

When it Comes to Processing Payments, Reliability is Key

Hundreds of small and large payments need to be charged to customers' cards every minute, and any malfunction can lead to chaos in the cash flow. That's why it's essential to work with an experienced partner, with an IT solution that integrates with acquiring.

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  • Wallet Management
  • Time-based rate management
  • Sharing bonus zones
  • User rewards and promotions
  • Dynamic rates by vehicle type or zone
  • Automatic discounts
  • Time-based or vehicle-based subscriptions
  • Refund and retention management

Set Up Actions for User Retention in Sharing Services with Promotions and Rental Discounts

Personalized Marketing

With the help of push notifications and in-app messages, and by integrating email marketing or SMS marketing tools via API, you can deliver your message to users in a targeted, fast, and secure manner. Increase engagement and conversion rates and implement your personalized marketing strategy with specific actions directly within the user app.

Promotions and Discounts

Share promotional codes via email, push notifications, and in-app messages to boost engagement and conversion rates. Encourage customers to leave vehicles where they are most needed by offering a bonus. Activate discounts and special rates for loyal customers.

Subscriptions and Agreements for Using Sharing Services

Offer your users subscriptions or agreements to increase loyalty. In the management console, you can create specific subscriptions based on duration or included services and associate them with one or more users. You will have a dedicated feature for creating and managing agreements to retain business users.

 

  • In-App Messages and Push Notifications
  • Integrated customer support
  • romotional codes and discount vouchers
  • Agreements and referral programs
  • Discounts for frequent rentals
  • User profiling
  • Email marketing
  • SMS marketing
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Discover Rental Trends and the Effectiveness of Your Operations with a Business Data Dashboard

Real-Time Information

Has the average ride ranking dropped? Do some vehicles need to be repositioned due to lower demand? Has the IoT connection been lost? It's important to have visibility into your business performance.

The platform offers various tools to help you gain immediate visibility and analyze data at different levels.

Monitor critical indicators, identify opportunities, and maximize performance. Get useful insights exactly when you need them, directly from the dashboard!

Optimization Algorithms and Business Insights

Our customizable dashboards allow you to focus on the essential metrics for your sharing service. Set rebalancing zones so the system automatically monitors availability and suggests to the operations team to place more vehicles. Improve fleet performance and customer satisfaction by increasing vehicle usage rates and reducing operational costs.

  • Dashboard with Customizable Widgets
  • Analysis dashboards and predefined views
  • Heat maps for demand analysis
  • Global and detailed statistics
  • Business analytics tools
  • Fleet analytical reports
  • Profiled access

Heat Maps

Heat maps will help you discover unmet demand, the best hotspots for vehicle distribution, and analyze customer behavior in fleet usage to optimize pricing strategies and refine routes.

Global and Detailed Views and Reports

Access useful statistics and reports: analyze rides and profile users. Compare data with previous periods and analyze trends. Track the main KPIs of your mobility project and compare them with industry average metrics to understand where you are ahead and where you need to improve.

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